Processing Time: Please allow up to 3 business days for your items to be processed and shipped.

Shipping Methods: For shipping time estimates please check here. Due to the small size of our company, we can currently only offer the following methods for our large family bag:

• USPS Priority Mail 
• Priority Express

For our small bags and supplies we offer:

• USPS Fat Rate Priority
• Priority Mail
• Priority Mail Express 

Lost / Stolen Mail: All orders will come with USPS tracking and default insurance up to $50. In the event that your package is lost or stolen, we can provide proof of shipment in order to file a claim with the post office, but can not be held responsible for the mishandling of mail. Please contact us to work out a solution.

Accepted Payment: We can currently only accept Paypal. Don’t have a Paypal account? Don’t worry, you can still securely check out using your credit card through the Paypal payment gateway.

(We take your online safety seriously. Rest assured we have safe, SSL checkout security on our site.)

We can not accept returns at this time. However, if you are extremely unhappy with your purchase for any reason please don’t hesitate to contact us so that we can work with you towards a possible solution.

If you have not received any emails regarding your order, please make sure to check your spam folder. Also, confirm that the email address you signed up with is correct and active. If you still have not received anything, do contact us so we can look up your order information.